Privacy Policy

Privacy & Security Statement


Pure Ignis values the trust you have placed in us. As part of our relationship, we recognize and respect your privacy. That is why Pure Ignis is committed to protecting your privacy and using the information you share with us responsibly.

Our Privacy & Security Statement describes the information we collect about you, as well as why and how we use it. We also explain the choices you can make about how we collect and use your information.


What information is collected?


We collect information from you that you provide when you login, join our mailing list, register with us, place an order, or participate in a contest, promotion or survey. Categories of information collected include your name, email address, postal address, phone number and credit card number. In addition, we may maintain a record of your purchases from Pureignis.com. We may also acquire names and mailing addresses for select mailings from third parties. On occasion, we may combine information you provide with other demographic information available to us.

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information by these companies, click here.


How is my information used?


When you make a purchase from Pureignis.com, we use your information to process your order and to answer your questions about the status of your order. We may use the information to provide you with periodic emails and mailings about Pure Ignis merchandise, services and promotions. We may also send you emails to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us improve our online store and your shopping experience. If you request a catalog from us, if you register with us, or if you purchase from us online or over the phone, you have the option to request marketing materials from us, and we may send you notices about our merchandise, services and promotions through mail.


Will my information be shared?


To respect your privacy, Pure Ignis will not sell or rent the personal information you provide to us online to any third party. Pure Ignis only shares information about our clients with affiliated companies and reputable third parties to provide better service to you. These services may include maintaining and managing customer information; providing customer services; taking and fulfilling orders; conducting Pure Ignis promotions and surveys; and communicating effectively with our clients. We do not authorize those third parties to make any other use of your information or to send you unsolicited email. In addition, Pure Ignis may share information that our clients provide with specially chosen marketing partners. We also may share aggregated statistical or demographic information about you with third party companies in a manner that does not reveal your personal identity.

When Pure Ignis conducts contests, sweepstakes, promotions, and surveys, or joins with other companies to do so, clients who choose to participate may be asked to provide personal information. Pure Ignis and the other participating companies may use this information for such purposes as notifying winners and fulfilling promotional obligations, and may also cross reference customer databases to identify common customers. Information from these activities may be used to explore future promotional opportunities or fulfill contractual obligations. Even if you have chosen not to receive email or postal mail from Pure Ignis prior to your participation in a contest, sweepstakes, promotion or survey, you may still receive information from Pure Ignis in connection with such activity if you register for or participate in it. You may choose not to participate in contests, sweepstakes, promotions or surveys if you do not wish to receive information from Pure Ignis or share your information with Pure Ignis and the other companies sponsoring such activities.

If you are visiting Pureignis.com through a link from another website or search engine, information about your visit to Pureignis.com may be collected by the provider of the other website or search engine. We encourage you to review the privacy policies of these other websites or search engines. You may avoid disclosing your information to these other websites or search engines by entering Pureignis.com directly into the address field of your internet browser.


How do I access or change my information?


If at any time you want to change or review the information you have provided, simply sign on to Pureignis.com and click on "Login/Register" on the navigation bar. You will then be able to change any information stored in your account. Be sure to click "Save" when you complete your changes. You can also change or access this information by calling +1-888-926-4272, or by sending an email to customer.service@pureignis.com. Please be sure to include or have ready your full name, address, phone number and email address.

How do I access or change my information?
By Email: customer.service@pureignis.com
By Phone: +1-888-926-4272

What are cookies? Does PureIgnis.com use cookies?


Cookies are bits of information that are automatically stored on your computer's hard drive to recognize your preferences in order to make shopping easier. Pureignis.com uses cookies to help us personalize your shopping experience and keep track of your order as you shop in our online store. Your cookie also allows us to recognize you when you return to our site and provides you with access to your account information. Cookies do not contain any personally identifiable information, such as your name, address or any financial information on your computer.

Pure Ignis may use reputable third parties to provide services to us, such as to help us measure the effectiveness of our advertising and how visitors use our site, and these third parties may also use cookies on your computer. Pureignis.com respects your right to choose whether to be included in the services that these third parties provide.

You can refuse cookies by turning them off in your internet browser. In order to disable cookies, please consult your browser's help section for instructions. If you turn off cookies, however, you will not be able to purchase from our website, as we will not be able to track your online order. You may still place an order by calling us at +1-888-926-4272.


How does Pureignis.com make sure my order information is secure?


Once you enter the checkout page, your computer will begin communicating with our server in secure mode. You can determine the security of your connection by looking at the bottom of your internet browser window after you have accessed our website-SSL technology is active if there is a solid key or a closed lock. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the site address will change from "http" to "https".


Does Pureignis.com link to other sites?


The Pureignis.com website may include links to other websites that are not under our control. These other websites have their own policies regarding privacy that you should review. Pure Ignis has no responsibility for these linked websites.


How does Pureignis.com protect children's privacy?


Pure Ignis is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13 years of age. Pure Ignis does not sell products for purchase by children.


What if there are changes to this Statement or if I have other questions?
By Emailcustomer.service@pureignis.com
By Phone: +1-888-926-4272

Headquarters
Pure Ignis
18 Allison Drive
ENGLEWOOD CLIFFS, NJ
07632


*Pure Ignis reserves the right to change its policies without any prior notice.