Jewelry Protection Warranty Plan

With the Jewelry Protection Warranty Plan, you can be rest assured that your jewelry will look like new for years to come. The plan is intended to guard your jewelry against any accidental damage and/or wear and tear. Pure Ignis will ensure that your jewelry is cared for with the highest quality materials and by the most skilled craftsmen in the industry. We offer FREE domestic round trip shipping for our Jewelry Protection Warranty Plan users.


What's covered under Jewelry Protection Warranty Plan?
  • Repairing bent or broken prongs.
  • Repairing any accidental scratches to mounting.
  • Replacing or re-polishing any scratches to stones.
  • Replacing or repairing spring rings on chains.
  • Replacing or repairing earring backings.
  • Re-polishing and cleaning of jewelry.
  • Stones tightening.
How long is the Jewelry Protection Warranty Plan valid?
It is valid for 5 years from the date of purchase.
Can I cancel my order for Jewelry Protection Warranty Plan?
Yes, you can cancel within 45 days of purchasing the plan and get a full refund on the warranty amount.
What is the process to get my product repaired or cleaned under the Jewelry Protection Warranty Plan?
It's simple. We offer FREE ROUND TRIP shipping for our customers. Just call us at +1-844-527-4367 and mention your order number and name. You can also write to us at [email protected] with your requirements and our customer service team will be in touch within 24 hours with shipping instructions.
Once I buy the Jewelry Protection Warranty Plan, would I get a confirmation of the warranty?
Once you buy the plan, we will email you the details of the plan and procedures on contacting us for any of the services under the plan.
Under what circumstance will the warranty be void?
If you get any repair or resizing work done on the piece of jewelry from another jeweler or third party, the Jewelry Protection Warranty is void and the jewelry piece would no longer be covered by the plan.


*Pure Ignis reserves the right to change its policies without any prior notice.